Dear Travel Agency Partner
Japan Airlines introduced a "Married Segment Control" (MSC) concept when booking JAL Operated flights from November of 2017.
This is to advise you that the scope of Married Segment Control will expand to include JAL marketed flights operated by American Airlines and Finnair as per below.
We thank you in advance for your kind cooperation.
- Effective Date:
Booking from 1st April, 2019
- Target Flights:
- JAL codeshare flights with American Airlines
- JAL codeshare flights with Finnair
∗Until 31 March, 2019 only JAL operated flights were applicable. Further expansion may be possible in the future.
- Changes to Married Segment Control:
When re-booking flights that show a Married Segment Indicator, it is necessary to rebook the entire O&D. Kindly refer to the following example.
- Cancellation of a partial section
In case there are multiple flight sectors involved between the passengers' origin and destination, the multiple segments will be connected as married segments, and a Married Indicator will be displayed in the PNR.
Thank you for your support of Japan airlines. Published on 22MAR19